POLICIES AND PROCECURES Baya Beaudry August 17, 2026 Welcome to my coaching practice. It is an honor to be part of your personal journey. I want to take this time to outline my process, disclosures, expectations and policies.

My Coaching Process As we work together on your personal recovery journey, it is important that you know that I don’t think anything is wrong with or broken about you. As a survivor of trauma, I believe you are having normal reactions to an abnormal circumstance. Anything that you are experiencing – whether it is an emotion, belief, somatic symptom or behavior – is your body and mind’s way of trying to cope with the trauma you’ve endured. I will never pathologize, judge or shame you for anything you are doing, thinking, feeling or believing about yourself and others. I also believe that you have within you the knowledge you need about how to move forward from your trauma and build the life you love to live. I know that you may not believe that yourself right now. I will help you to find that information inside of you. I won’t tell you what to do or how to proceed on your journey because I believe you will know how to move forward with the right support. Also, what might have been right for me might not be right for you. And I don’t want to lead you astray in any way. Rather, I want to empower you to follow your true path. My role in your journey is to be a source of knowledge, encouragement, validation, and, especially support when you feel overwhelmed and/or lost. Our relationship is one of peers. I’m not an authority figure and will not treat you as someone who has less power than I do.

My Fees I charge $110 per hour long session for individuals. I charge $ 720 for a bundle of 8 sessions. Bundles are available after our first 4 coaching sessions. Disclosures: Coaching may result in changes in your relationships as well as healthy changes in the types of relationships you form. Zoom is not HIPPA compliant and, therefore I cannot guarantee, with 100% certainty, that information shared through Zoom will be safe from a data breach. However, I do keep all client records secured in ways that anyone other than myself does not have access to them. Anything that you say to me, my notes or any paperwork provided by you or your physician, mental health professional or legal representative (current or past) will be kept confidential. The only time I will break that confidentiality is if I feel you are in danger of harming yourself or another person, if you report abuse to someone (see the next paragraph about my being a Mandatory Reporter) or if I receive a legal subpoena to release your records. As a Trauma Recovery Coach educated by the International Association of Trauma Recovery Coaching (IAOTRC), I act as a Mandatory Reporter, as outlined by The IAOTRC. This means that if I become aware that a minor, disabled person or elderly person is currently being abused I am mandated to report the abuse to the appropriate governing agency. As a coach, I have limitations on the things we can work through in your recovery or Supervisory journey. There are some situations I do not have the expertise to help you with. If you are in a place where there are risks to your safety – you are suicidal, significantly self-harming, in the midst of an active addiction – the Association mandates that I help you find someone who is competent to deal with that particular issue. You do not have to stop seeing me, but we must bring in another professional who has the expertise with whatever safety issue is at hand to help you with those issues. This is called our Escalated Care Protocol. I can provide you with additional details if you have questions about this process.

Expectations You can expect me: • to be on time for appointments and during our sessions to be 100% focused on our time together • to be knowledgeable about trauma and up to date on the latest research about trauma • to be your peer and guide through our time together. I know trauma but you know yourself. I will honor that you can guide your recovery. I will bring tools and strategies to our work so that you feel confident knowing you are “on the right path” My expectations of you: • Please come to sessions willing to work on your recovery journey • Please dedicate your focus during our coaching time on our work for the entirety of our session • Please let me know if you feel triggered during a session • Please let me know if there is something you need from me for our work together • Please be as open and honest with me. This will enable our work to be as beneficial as possible. Our relationship is a safe place where you will receive no judgment from me.

Policies & Procedures Payment – payment is expected prior to each session. You will be invoiced at least 24 hours before each session and payment needs to be made for the session to take place. If you do not make payment, the session won’t be able to take place. If this becomes a repeated problem, future appointments will need to be paid for at the time of booking. Refunds – If you make a payment for a session and cancel that appointment more than 24 hours before your appointment your payment will apply to your rescheduled session. If you do not reschedule a session within 30 days, I will refund your payment when 30 days have lapsed.

If you cancel your appointment with less than 24 hours’ notice I will assess a 50% penalty for the late cancellation, meaning that I will keep 50% of your session fee and then hold the remainder to apply to your rescheduled appointment. If you do not reschedule within 30 days, I will refund that remaining fee. If you do not show up for your appointment without having given me any notice I will retain the entirety of your session fee. Crisis response – I do not provide crisis resources outside of client sessions. If you find yourself in crisis and you live in the United States you can access RAINN’s Crisis Line (1.800.656.4673) or their online chat feature. You may also reach out to the Crisis Text Line at 741741. The National Suicide Hotline is available at 1.800.273.8255. If you do not live in the United States, I can help you locate crisis resources in your country. Communication outside of sessions – you may email me outside of session whenever you like and as often as you like. I regret that I may not able to respond to every email you may send but that is my goal. If I cannot respond to each email, I do promise that I will read all of them before our next session. Appointment cancellation – I ask that you please cancel a Coaching session at least 24 hours prior to that session’s start time. If you do not do so, or if you fail to show to our appointment without any prior notice my refund policies, stated above, will apply. I have set aside this hour for you and if you do not cancel with at least 24 hours’ notice, or at all, I am unable to fill it with someone else. If you repeatedly fail to timely cancel our sessions this may result in my terminating our coaching relationship. Alcohol and drugs – please do not be under the influence of drugs or alcohol during our coaching or supervisory sessions. It is difficult, if not impossible, to have a session worth the devotion of either of our time when you are under the influence. If you are struggling with any substance abuse issues, I welcome you to let me know so we can talk about it and work to get you any help that you might need. If you repeatedly come to a session under the influence but do not tell me, or fail to acknowledge that you are impaired if I ask you whether you are, this may result in my ending our coaching relationship. Bringing a third person into sessions – please do not bring anyone to a coaching session (spouse, parent, friend). I am not able to coach with another person present.

Cell phone usage – please turn your cell phone off or leave it in another room during coaching sessions, unless you are using your phone to participate in the session (using Facetime or Zoom)

Grievance Procedure I am required to let you know that I am a Certified Trauma Recovery Coach credentialed by The International Association of Trauma Recovery Coaching. As a Certified Trauma Recovery Coach I am bound to uphold the Association’s Code of Ethics. If at any time you feel I have failed to abide by the Association’s Code of Ethics or wronged you in another way you are welcome to contact our Professional Standards Committee at [email protected]. You will be sent a grievance form to complete and submit. All reports and grievance actions are held confidential by the Professional Standard’s Committee.